Last updated: October 15, 2026 | Effective: October 15, 2026
If you'd like to delete your Open Road account and all associated data, you can do so directly from the app. The process is the same on both iOS and Android.
When you delete your account, the following data is permanently removed:
Active subscriptions are managed by Apple or Google, see "Active subscriptions" below, and aren't deleted by this flow.
Account deletion is permanent. Deleting your account starts our deletion process, which removes your sign-in record and your active app data from our servers. Some cleanup runs separately, such as support and AI records or Telegram messages, and a step that fails is retried or followed up. Signing out of the app does not by itself mean deletion is complete. Residual data may persist in encrypted backups, log archives, and provider-side replicas for up to 180 days before being permanently expunged. Within that window, your account cannot be recovered or re-activated by you or by us: the 180-day period is solely a backup-expiry buffer, not a grace period.
Moderation reports about your account are redacted (personally identifiable information removed) but not deleted, to maintain platform safety records.
Deleting your account does not automatically cancel your subscription. If you have an active Pro subscription, you should cancel it separately:
If you're unable to access the app or need assistance deleting your account, contact us at openroad2026@gmail.com.