Last updated: April 18, 2026 | Effective: April 23, 2026
This policy is published in compliance with the Washington My Health My Data Act, RCW 19.373. It is separate from and in addition to our general Privacy Policy. If you are a resident of Washington, Nevada, or Connecticut, this policy describes how we handle your "consumer health data" ("CHD").
OpenRoad LLC, 5941 39th Ave SW, Seattle, WA 98136. Contact: openroadsup@gmail.com.
Out of an abundance of caution, we treat the following categories of data as CHD under RCW 19.373.010(8):
We do not intentionally collect or infer (and we do not want) information about your health conditions, reproductive-health status, gender-affirming care, mental-health status, prescriptions, or medical diagnoses.
We collect CHD directly from you, from your device's sensors while you are actively using the Service, and from third-party service providers (Apple, Google, Firebase) acting on our behalf.
We do not use CHD for advertising, and we do not sell CHD.
| Recipient | Purpose | Sale? |
|---|---|---|
| Google LLC / Firebase | Storage, backend infrastructure, analytics (service-provider role) | No |
| PostHog, Inc. | Product analytics (service-provider role) | No |
| LiveKit, Inc. | Real-time voice relay (service-provider role) | No |
| Our members, employees, contractors | Operate the Service (bound by confidentiality) | No |
Affiliates: OpenRoad LLC has no affiliates that receive CHD.
Before we collect any CHD, you will see an in-app consent screen that identifies (i) the categories of CHD to be collected, (ii) the purposes of collection, (iii) the categories of recipients, (iv) the retention period, and (v) your right to withdraw consent. Your consent is separate from acceptance of the general Privacy Policy and Terms. You can withdraw consent at any time in Settings → Privacy & Data → Consumer Health Data Consent.
We do not sell your CHD. If we were ever to propose to sell CHD, we would first obtain your written valid authorization that complies with RCW 19.373.030, including the statutorily required elements. No authorization currently exists, and we request none.
We keep CHD only as long as needed for the purposes above:
Under RCW 19.373.050 you have the right to:
Submit requests in Settings → Privacy & Data or by emailing openroadsup@gmail.com with subject "MHMDA Request." We will respond within 45 days and may extend once by 45 days when reasonably necessary.
If we deny a request, you may appeal by emailing openroadsup@gmail.com with subject "MHMDA Appeal" within 30 days of the denial. We will respond within 45 days with our reasoning. You may also contact the Washington Attorney General at atg.wa.gov/file-complaint or, under Washington's Consumer Protection Act (RCW 19.86), bring a private action for actual damages, treble damages up to $25,000, injunctive relief, and attorneys' fees.
We do not implement any geofence around any in-person healthcare facility for the purposes of (i) identifying or tracking consumers seeking health services, (ii) sending health-related notifications or advertisements, or (iii) collecting CHD from consumers in those areas. We comply with RCW 19.373.100.
We will notify Washington, Nevada, and Connecticut users of material changes at least 30 days in advance.
OpenRoad LLC, 5941 39th Ave SW, Seattle, WA 98136 · openroadsup@gmail.com (subject "MHMDA").
See also our Privacy Policy for additional information about how we handle your personal data, and our Terms of Service.